How do I access Visionhub?
Access
How do I access the camera?
Go to Visionhub. Once you log in, you’ll see all your assigned projects. Click on a project to enter the first contracted service. Alternatively, click the icon or label for “Live camera” to access it directly.
Live camerasWho can access projects?
Visionhub has an advanced role system so you can control access to projects and contracted services. There’s no user limit—invite all project participants as needed. Go to Project settings to invite users and manage permission roles.
Additionally, you can create public view links with the share tool so others can see selected content without registering.
How do I request access to a new project?
You can request a new project through the Sign up form or contact us at [email protected]. The project owner’s account is created manually by Visionhub.
What roles are available and what permissions do they have?
Visionhub has four main roles:
- User: Basic access to view live cameras, gallery, documents, and BIM models with restrictions on editing and configuration.
- Admin: Includes all User permissions plus advanced management capabilities.
- Owner: Full access as the person ultimately responsible for the project.
- Custom: A tailored set of permissions selected per project needs.
For details, see the
View detailed rolesCan I access the gallery without being a registered user?
No. You can only access specific content that registered users share with you. Authorized users can create public view links using the share tool, allowing others to view selected content without registering.
Share contentCan I delete my account or associated data?
To delete your account, contact [email protected] from the same email you want to deactivate. We’ll verify and reassign projects if needed.
For partial data removal, edit data in your Visionhub User Profile or exercise your rights by contacting us.